Get HeyGen Enterprise API pricing for high-volume video generation. Custom rate limits, SLAs, dedicated support, and per-second billing. Contact sales.
Enterprise plans are billed in credits. Credits are consumed when a video, translation, or speech job completes successfully — you are not charged for failed jobs.Most rates are per second of output video (or audio) produced. The rate depends on the feature and the quality mode you select.
Credit balances and remaining usage are available via GET /v3/users/me. Contact your account team to purchase additional credits or adjust your credit pool.
OAuth vs API Key: If you authenticate with an OAuth bearer token, usage is billed against your web plan, not the API tier.Using an API Key is recommended for automation and integration workflows. API key authentication provides higher concurrency limits and is more flexible and powerful for programmatic use.
This is the older Avatar III engine on the legacy v1/v2 endpoints — a different pipeline from the avatar_iii engine above. It is available to existing customers only and is not offered on the new developer platform. For all new integrations use the v3 engines: Avatar IV, Avatar V, or Avatar III.
Concurrent jobs include any asynchronous generation in progress: Video Agent sessions, avatar video renders, and video translations. Exceeding the limit returns 429 Too Many Requests with a Retry-After header.
Maximum file size: 32 MB. The same limit applies to files provided by URL. For larger files, use the direct upload flow (POST /v3/assets/direct-uploads).
Supported types: Image (PNG, JPEG), video (MP4, WebM), audio (MP3, WAV), and PDF.
All endpoints enforce rate limits. When exceeded, the API returns 429 Too Many Requests with a Retry-After header indicating the number of seconds to wait before retrying.